Frequently Asked Questions (FAQ)
General Information
We offer a wide range of products, including fashion, electronics, home essentials, and beauty.
We are based in China and Pakistan.
Ordering
Simply browse our website storezonesy.com, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Orders can be modified or canceled within 5 hours of placement. Please contact our support team at info@storezonesy.com or WhatsApp: +92 333 2554780.
No, but creating an account allows you to track orders and save your details for future purchases.
Payment
We accept Direct Bank Transfer, Easypaisa, Cash on Delivery (COD).
Yes, we use industry-standard encryption to protect your personal and payment details.
Shipping and Delivery
We ship to all over Pakistan.
Shipping times vary depending on your location and the shipping method chosen. Estimated delivery times are 3–4 working days.
Shipping costs depend on the destination and weight of the order. You can view the exact cost at checkout.
Returns and Refunds
We accept returns within 2 days of delivery, provided the item is unused and in its original packaging.
- Visit our website: StoreZone.
- Log in to your account using your registered email and password.
- Navigate to the “My Orders” section.
- Find the order for which you want to request a returned or exchanged.
If any issue contact us at info@storezonesy.com or WhatsApp: +92 333 2554780 with your order details, and we’ll guide you through the process.
Account and Privacy
Click on the “Register” button on my account page and follow the instructions.
Your personal information is used solely for order processing and communication. Please review our Privacy Policy for details.
Contact Us
You can reach us at info@storezzonesy.com or WhatsApp: +92 333 2554780 during business hours, 9 AM–9 PM.
Yes, click the chat icon at the bottom of our website to talk to a representative.